Terms of Service

1. The service

The service is a playful tool for logging and ranking coffee, tea and cocoa consumption at work, with NFC/QR scanning, leaderboards, badges and statistics. We host and operate a dedicated instance for your organisation on your own subdomain.

2. Account and use

You are responsible for providing accurate information at sign-up and for activity on your instance, including admin access. You must not use the service for unlawful purposes or in ways that harm the service or others.

You are responsible for informing your own users (employees) about the use, in line with data protection law. See the data processing agreement.

3. Pricing, payment and trial

The hosted service costs 249 NOK per month (excl. VAT where applicable). New customers get a 14-day free trial. You add a payment card at sign-up but are not charged until the trial ends.

If you cancel before the trial ends, you are charged nothing. After the trial the subscription renews automatically each month until you cancel. Payments are handled by Stripe.

4. Cancellation

You may cancel at any time, effective at the end of the current billing period. On cancellation the instance is paused and data is deleted after a reasonable retention period, per the data processing agreement. We may suspend or terminate the service for material breach or non-payment.

5. Availability and support

We aim for high uptime, but the service is provided "as is" without warranty of uninterrupted or error-free operation. We may perform necessary maintenance and updates. Support is provided by email on a best-effort basis.

6. Intellectual property

The software is available under AGPL-3.0. We retain our trademark and brand rights. Data you and your users enter belongs to your organisation.

7. Limitation of liability

To the extent permitted by law, our total liability is limited to the amount you paid for the service in the preceding twelve months. We are not liable for indirect losses, data loss beyond what follows from the data processing agreement, or losses caused by circumstances beyond our control.

8. Privacy and data processing

For personal data we process on your behalf, you are the controller and we are the processor. This is governed by our data processing agreement, which forms part of these terms. See also the privacy policy.

9. Changes

We may update these terms. For material changes we give reasonable notice by email or in the service. Continued use after the changes take effect constitutes acceptance.

10. Governing law and jurisdiction

These terms are governed by Norwegian law. Disputes are sought resolved amicably; failing that, the courts of Norway have jurisdiction.

11. Contact

Questions? Contact us at personvern@questroasted.app.